Shipping & Returns Policy
Shipping
At BM Pro Supplies, we are committed to delivering your orders quickly, safely, and efficiently.
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We offer delivery services throughout South Africa.
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Orders are processed within 1–3 business days after payment confirmation.
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Delivery times may vary depending on your location and product availability.
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Customers will be notified once their order has been dispatched.
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Delivery charges may apply and will be calculated based on the delivery location and order size.
Returns
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Customers may return unused and unopened products within 7 days of receiving their order.
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Returned items must be in their original condition and packaging.
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Products that have been used, damaged, or altered after delivery may not qualify for a refund or exchange.
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Customers are responsible for return shipping costs unless the item received was incorrect or defective.
Damaged or Incorrect Orders
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If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
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We will arrange for a replacement, exchange, or refund where applicable.
For any questions regarding shipping or returns, please contact the BM Pro Supplies team for assistance.